AppleCare
AppleCare is Apple’s extended support and protection plan for its products. It covers: Hardware repairs for defects and issues beyond the standard warranty Technical support for setup, usage, and troubleshooting. Coverage extensions up to several years depending on the plan It’s available for devices like iPhones, iPads, Macs, and even enterprise setups.
Service and support from the people who know your Apple products best.
AppleCare for Enterprise Designed for organizations, this plan offers:
• 24/7 technical support for end users
• Priority onsite service for hardware issues
• IT department-level support for complex deployments (MDM, Active Directory, etc.)
• Coverage for Macs, iPhones, iPads, and Apple Studio Displays
• Flexible service terms (2–4 years) and repair pools for covered devices
Learn more on AppleCare for Enterprise – Apple
Apple Help Desk Support Included with AppleCare for Enterprise or available separately:
• Unlimited phone support for hardware/software troubleshooting
• Help with Apple Business Manager and School Manager
• Ideal for internal IT teams managing Apple-based solutions
Visit Apple Support Contact Page to explore help desk options Visit Apple Support Contact Page to explore help desk options
Apple OS Support Covers macOS and other Apple operating systems:
• Guidance on upgrades, updates, and compatibility
• Help with installation, recovery, and troubleshooting
• Access to user guides, release notes, and support articles
Contact Apple Customer Service and Support
Contact ADComputer Co Ltd : 28569128 or apple:
Phone Support:
◦ Hong Kong Hotline: 2112 9985 (Cantonese and English support)
◦ Online Shopping / Sales Hotline: (852) 800 908 988
◦ Mainland China Hotline: 400 603 3565 (Mandarin and English support)
Online Live Chat and Reservations:
◦ Visit the official Apple Support website, select your product, and start a live chat with an online advisor.
Apple Support App:
◦ Download and install the free Apple Support app on your iPhone or iPad, sign in with your account, and get personalized assistance directly for your devices.
